Web of Deceit: Misinformation and Manipulation in the Age of Social Media

Posted on by Ben Rothke

Terms such as revolutionarygroundbreaking and the like are often used in reference to the web and social media.  While for the most part true, the web and social media have also been revolutionary and groundbreaking for scammers and con men. 

In previous years, classic scams such as the Nigerian 419 scam were restrained by the costs and logistics of fax and hard copy distribution. Even using bulk mail, the cost of sending out a million letters was enormous.  Today, tens of millions of emails can be quickly, inexpensively and anonymously distributed. 

In Web of Deceit: Misinformation and Manipulation in the Age of Social Media, editor Anne Mintz is one of 10 contributors to this book that analyzes why the information superhighway is also a highway of lies, deceit, manipulation, scams and similar nefarious things. 

One of the problems of books written by numerous contributors is that the writers often step on each other and create redundant content, often moving away from the theme of the book.  Mintz did an excellent job ensuring that all of the chapters are on different topics without any overlap, and all the authors stay on theme. 

In chapter 2 on guarding Your Privacy and Identity, Cynthia Hetherington suggests the following exercise to better understand how scammers and marketers find victims.  For 3 days, keep a journal of all the times you share your name, address, phone number, credit card number, use a grocery store coupon, answer unsolicited mail, reply to telemarketing calls and the like. After 3 days, you will understand how much personal information is indiscriminately given out. 

Hetherington also provides information on to monitor the flow of your personal data and lists numerous agencies and their URL’s on how to opt-out. She also gives 10 hints to use Facebook and maintain a modicum of privacy.  Rather than list all ten; suffice to say, it comes down to using common sense. 

In chapter 6, Ben Fractenberg writes on the topic of online fraud.  He does an excellent job on detailing the many different schemes and associated frauds. He references the Money Laundering and Reshipping Fraud web site.  The site is dedicated to providing information on fake companies offering part-time, work from home job scams, in particular money mule or money transfer fraud, aka 'payment transfer agent' scams and the related reshipping fraud or 'parcels agent' scams.  There are over 1,000 different scams listed. 

Deborah Liptak has fascinating analysis of information warfare and cybersecurity.  She writes that in a survey of over 400 terrorist, 44% were engineers, who were recruited for terror operations. 

In the chapter on political misinformation, Laura Gordon-Murnane writes that the news media and newspaper have served an important watchdog function, ensuring that the government and political leaders are held accountable for things they said they would do.  With the financial instability of newspapers; the watchdog and investigative reporting services have suffered greatly.  She also lists a number of fact-checking tools, such as PolitiFact and FactCheck that are being used to get government officials and candidates in check. 

With a subtitle of misinformation and manipulation in the age of social media, the book at first sounds like it is a Chicken Little approach to social media.  But Web of Deceit: Misinformation and Manipulation in the Age of Social Media is pragmatic, not histrionic. 

The overall threat is real. In fact, older Americans singlehandedly lose nearly $3 billion a year to fraud, some of it online, according to a study last year by the National Committee for the Prevention of Elder Abuse and the Center for Gerontology at Virginia Tech.  Most victims are between 80 and 89, and most are women.

Scammers, thieves, liars, manipulators, pedophiles and the like are using social media in a big way.  To avoid being caught in their lair, it is imperative to know the risks.  Web of Deceit: Misinformation and Manipulation in the Age of Social Media indeed does a great job at that, and contains the collected wisdom of a lot of really smart writers.  It is a great read for anyone who wants to avoid being a victim of the multi-billion dollar problem of Internet fraud.

Ben Rothke

Senior Information Security Manager, Tapad


data security identity management & governance

Blogs posted to the RSAConference.com website are intended for educational purposes only and do not replace independent professional judgment. Statements of fact and opinions expressed are those of the blog author individually and, unless expressly stated to the contrary, are not the opinion or position of RSA Conference™, or any other co-sponsors. RSA Conference does not endorse or approve, and assumes no responsibility for, the content, accuracy or completeness of the information presented in this blog.

Share With Your Community

Related Blogs