Steve Winterfeld is the Director of Cybersecurity for Nordstrom where he owns the technical-based strategy and vision for protecting the customer. He leads Incident Response, Architecture/Engineering, Security Infrastructure and supports both Assessments and Pen Testing. Previously he was the Nordstrom bank Information Security Officer where he managed Payment Card Industry (PCI) and Federal Financial Institutions Examination Council (FFIEC) compliance. Before moving to retail/finance, he built a successful Computer Emergency Response Team (CERT) for the US Army, developed the first DoD / FAA security accreditation package for Global Hawk UAV and supported TVA NERC CIP remediation planning. He has published a book on cyberwarfare and holds CISSP, ITIL, PMP and PCIP certifications.