Robert J. Jones is the Global Head of Financial Lines, Specialty Claims, at AIG. Jones is responsible for claims within the cyber, media, technology, fidelity, and kidnap and ransom lines of business. Jones has developed financial lines expertise through a variety of technical and managerial roles in claims, reinsurance and underwriting. Jones began his career at the Travelers in 1989 and joined AIG in 1992. Jones received a BS from the State University of New York at Binghamton.