Michael DiTurno
Fraud Operations Manager, PNC Bank
Fraud Operations Manager, PNC Bank
With over 14 years in the fraud prevention, detection, and resolution areas, from both an individual contributor and a leadership perspective, Mike DiTurno has had the opportunity to drive change and influence PNC Bank’s ability to prevent losses, protect its customers, and ensure the most is made from each workday in the Fraud Operations department. Most recently, DiTurno has led the development and evolution of two very important initiatives that have help PNC’s Fraud Operations department eliminate repetitive manual work and also increase the precision in which the inventory of open fraud cases is managed throughout their lifecycle, through use of automation and Tableau dashboards. DiTurno currently holds responsibility for all of PNC’s fraud investigative teams.