Jen Smith

Jen Smith has 20 years of experience leading and managing traditional, digital, and emerging technology projects for nonprofit, government, and for-profit organizations. She’s passionate about accessibility and has been working on making digital spaces more inclusive since 2007. Before starting her current role in Visa’s Design organization, she served as a Principal Program Manager of Accessibility at Microsoft and a Senior Accessibility Subject Matter Expert at JP Morgan Chase. She’s also served as a Subject Matter Expert and Strategist while a contractor at the Centers for Disease Control. She started her career as an on-air newscaster with an NPR affiliate station in Oklahoma City after graduating from the University of Oklahoma with a degree in Broadcast & Digital Journalism.