Gordon Sheppard
Head of Fraud Operations, H&R Block
Head of Fraud Operations, H&R Block
Gordon Sheppard is a cyber fraud professional with public and private sector experience, specializing in applying artificial intelligence to detect and disrupt fraud at scale. He has built and led fraud product, strategy, operations, intelligence, and data science teams at multiple global organizations, including machine learning decision systems screening hundreds of millions of customer interactions and deepfake and synthetic identity detection. He is passionate about building scalable, data-driven AI solutions that disrupt fraud, strengthen security, and build customer trust.