Emma Smith joined Vodafone in 2015 as Group Technology Security Director, responsible for all aspects of information and cybersecurity. Smith is passionate about security. Specifically, about evolving security to protect customers against changing threats and the opportunity to contribute to improving the safety of the communities we operate in. Prior to joining Vodafone, Smith was Security Director and CISO at the Royal Bank of Scotland for seven years. In her role, she was responsible for fraud prevention, information and cybersecurity, intelligence, physical security, business resilience and records management. Before that, she held a number of leadership positions within the Group Internal Audit team at RBS and Royal Mail.