Carmen Chan
Senior Director, Client Authentication, CIBC
Senior Director, Client Authentication, CIBC
Carmen Chan is Senior Director, Client Authentication at CIBC, with 15 years’ experience in transformational strategy, project delivery, and fostering growth. Her background spans medical device market research, consulting, and CIBC’s technology rotational program. Most recently, she led CIBC’s digital sales strategy, earning an annual achiever award in 2023. Carmen is passionate about building high-performing teams that deliver impactful experiences —and outside work, enjoys travel, action movies, crochet, and mysteries.