Health & Safety Hub

Attendee safety remains a top priority for RSA Conference, and we work closely with the city to put our security and safety plans in place. Always exercise common sense and good judgment when traveling around San Francisco as you would with any major city. Here are some ways to do that:

Assistance and Safety Resources While Visiting San Francisco

Numbers to Know:

• SFPD non-emergency number: (415) 553-0123
• 911 in case of an emergency. If you are unsure if someone will need the street crisis response team, please call 911 and dispatch will make the determination.
• 311 or (415) 701-2311 or SF311.org is the one-stop shop for reporting public safety and cleanliness issues within the city. They also work with our Community Benefit Districts.

Ambassadors (People Who Can Help):

1. Staffed by retired police officers, the SFPD Community Ambassador program places ambassadors, 10 AM – 8 PM daily, in the downtown area and other tourist neighborhoods with deployment expanded to the Moscone area during RSA Conference.

2. The Union Square Alliance: 24/7 service including cleaning and walking escorts (allow 30 minutes). Call or text (415) 781-4456

3. The Yerba Buena Partnership guides surround Moscone Center offering a Clean Team and Safety Ambassadors. Call or text (415) 559-1362

4. Urban Alchemy Ambassadors are throughout Mid-Market and the Tenderloin for 10-12 hours a day supporting the community.  

General Safety

• If you see someone acting suspicious or see something suspicious, say something. Call 911 immediately.
• Know where you are. Note street addresses or cross streets.
• Look out for others. If you become aware of someone who is ill or needs help, inform a member of venue staff or security, or contact police, fire, or medical personnel. In an emergency, call 911.
• Always be aware of your surroundings.
• Carry details of any medications and allergies with you.
• Travel in pairs or groups when walking. Designate a meeting point, or let others know where you plan to be in the event you become separated from your group.

When Visiting Any Venue

• Know where you are; the venue name, street address or cross street.
• Take a moment to identify at least two exit routes from any building or event and emergency exit signs.
• If an alarm sounds, evacuate immediately. Follow directions from First Responders and venue staff.
• Do not carry any unnecessary valuables with you.
• Do not leave drinks unattended, or accept open drinks or food products from strangers.

Protecting Your Property

• Make a note of your hotel address and store it separately from other items.
• Never write your hotel room number on your room key.
• If you lose property such as a purse or wallet containing credit cards, driver's license, Social Security card or passport, file a police report immediately dialing 311. Contact your credit card companies immediately to inform them of your lost cards. 

Suspicious Activity

• RSA Conference supports the See Something, Say Something campaign. For more information on this visit dhs.gov/see-something-say-something.
• Further advice from the San Francisco Police Department can be found at https://www.sanfranciscopolice.org.
• Never leave your bags or possessions unattended. Unattended bags may disrupt events and could be removed, damaged, or destroyed by police or other security services.

Emergency Evacuations

• In the event of an emergency evacuation, make your way quickly and calmly to an emergency exit. Be aware of any hazards or dangers around you and proceed to a safe area.
• Follow the advice of venue staff, security personnel and First Responders.
• Do not put yourself in danger by stopping to collect belongings unless directed by First Responders.

RSAC Code of Conduct

• RSA Conference has a weapons free policy. By attending or participating in RSA Conference, you agree to abide by the RSAC™ Code of Conduct.
• RSA Conference may take action in its discretion to address any individual(s) or group(s) it believes fail to meet the standards set forth in the RSA™ Code of Conduct, including but not limited to revoking the violating parties’ credentials without refund.
• Please contact us if you believe you’ve observed or experienced a violation of the RSAC™ Code of Conduct, and RSAC Conference will work to assess the situation and respond as soon as possible. Please remember that notifying RSAC does not constitute or replace a notification to local law enforcement.

Mental Health

The City of San Francisco provides guidance for any looking to seek mental health help for themselves or someone else at the following address: https://sf.gov/information/mental-health-sf

Hospitals

The hospital with an Emergency Room closest to the Moscone Center area is:

Saint Francis Memorial Hospital
900 Hyde Street, San Francisco, CA 94109
(415) 465-5063

If you are outside the Moscone Center area, other hospitals may be closer. In an emergency always dial 911.

Accessibility/ADA

More info on Accessibility and ADA can be found here.

With the safety of our attendees being our number one priority, all attendees and staff will be required to go through weapons detection screening. This is a non-intrusive, touchless experience with minimal stopping, emptying pockets, or bag searching. Some common items found in bags may require additional scanning. A list of FAQs can be found below about the process.

Why is RSA Conference doing this?

The safety of our attendees is our number one priority. RSA™ Conference has implemented weapons detection technology to elevate the overall security of the Conference and to align with industry standards. As a recognized leading cybersecurity event, RSA Conference is constantly looking at best practices to help stay ahead of any potential threats.

Has RSA Conference had a problem with attendee safety in the past?

This is not a reaction to any threats to the Conference. The safety of our attendees continues to be our top priority, which is why we implemented this weapons detection screening.

What is the screening process that will be implemented onsite?

The process is a non-intrusive, touchless, AI walk through weapons detection system that is able to differentiate between threats and non-threats both on an individual and in the bags they’re carrying. X-ray machines will also be onsite to potentially scan any bags that alert the detection system. For more information, please visit this link: Ingressotek.

What type of scans will there be?

We will be conducting weapons detection screening. This technology will be utilized for everyone entering the venue, in addition to x-ray machines for screening of bags if necessary.

What is the technology designed to detect?

Items such as firearms, blades and explosives.

What other items may set off the technology? 

Common items that alert the machines when stacked next to one another include large portable battery packs, laptops and laptop chargers, ALTOID® tin cans, hard-sided sunglass/eyeglass cases, metal business card holders, certain types of RFID wallets, large camera equipment, and umbrellas.

What is the process?

Attendees should file through in a single line, without stopping, and without emptying their pockets.

Is there anything you need to take out before going through?

No.

What type of lanes will there be?

There will be two lanes for attendees. You can pass directly through the technology without emptying your pockets or opening up your bag. If you have a bag with items that commonly alert the technology (see list in question above), you may be directed to the side for your bag to go through an x-ray scanner if an alert is triggered.

Will there be designated entrances and exits?

Yes, especially during peak times—traffic flows may change so be sure to pay attention to all signage and staff.

What if I have an implanted medical device?

For more information, please read here.

Is it safe if I am pregnant?

For more information please read here.

What sort of signage will be present?

There will be signage alerting all attendees when they are approaching a weapons detection area. Signage will show pictures of devices that commonly set off the technology and individuals may be directed to the x-ray area in certain instances to have their bags scanned. There will be clearly marked exit doors. 

Are weapons allowed in the Moscone Center or YBCA campuses?

No. More information on the Moscone Center’s weapons free policy can be found here.

How should attendees engage with the Canine Units that are present at RSAC 2027?

Working dogs in the form of canine detection units will be present onsite at RSAC 2027.  These canines are not pets.  You should not approach, distract or otherwise interfere with the handler dog teams in any way while they are performing services.

RSA Conference encourages all attendees to:

• Get up to date with your flu shot, vaccinations and take proper steps to prevent RSV.
• Remain at home if you feel ill.

Onsite Measures

• First-Aid stations will be available across the Moscone Center campus.
• Hand sanitization stations will be available throughout the Moscone Center.
• Face masks are available at the information desks located across the Moscone Center campus.
• We respectfully remind all RSA Conference attendees, exhibitors, and staff to:
  • Stay home if you experience any cold or flu-like symptoms.
  • Wash your hands for at least 20 seconds.
  • Be respectful of others and their choices to wear a mask based on their own comfort level.
  • Stay healthy! Engage in responsible health practices such as avoiding touching eyes/nose/mouth with unwashed hands.

Healthy Venues

• San Francisco’s Moscone Center announced in November 2023 that it has been awarded LEED Platinum certification for Existing Building Operations and Maintenance, the highest level of LEED (Leadership in Energy and Environmental Design) developed by the U.S. Green Building Council (USGBC). This makes San Francisco the only city in the world to have the most advanced LEED Platinum certification for both its convention center and airport.
• The Moscone Center has been awarded the Global Biorisk Advisory Council GBAC STAR accreditation. They use the VenueShield cleaning and sanitization protocols to minimize the risk associated with infectious disease.
• The Moscone Center has optimized the HVAC systems to provide the maximum number of air exchanges per hour in each space. And they use MERV 13 pocket filters with MERV 8 pre-filters in accordance with LEED Platinum standards.
• There will be sanitizing stations available throughout the Moscone Center buildings.