Developing Useful Metrics (Overflow)


Posted on in Presentations

It is critical to measure the right things in order to make better-informed management decisions, take appropriate actions and change behaviors. But how do managers figure out what those right things are? A measurement approach tied to strategic business objectives ensures that planning, budgeting and the allocation of operational resources are focused on what matters to the organization.

Participants
David Tobar

Senior Engineer, CERT

Lisa Young

Vice President, Service Delivery, Axio Global

Business Perspectives


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