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FAQ

How do I access my username and/or password if it is forgotten?

If you forget your username and password, access the registration website and click “Forgot Password”.   You may also request to have this information sent to you by sending an email to rsaconferencehelp@rsaconference.com

What is the address of the Moscone Center?

Moscone Center
747 Howard Street
San Francisco, CA 94103

What forms of Payment are accepted?

We accept credit cards, (American Express, VISA, Discover and MasterCard) checks and wire transfers.  Purchase orders are not an accepted form of payment. Checks and wire payments are only accepted for transactions totaling more than $900.

Make checks payable to:
RSA Conference
 
Mail Payment To:

Nth Degree – RSA
PO Box 116368
Atlanta, GA 30368-6368

FedEx Payments To:
Nth Degree – RSA Lockbox 116368
100 South Crest Drive
Stockbridge, GA 30281

*Important – Please reference “RSA Conference 2017” and list attendee name and Invoice number on check remittance

DO NOT SEND CHECKS DIRECTLY TO RSA.

Payment by Wire:
Please contact rsaconferencehelp@rsaconference.com to receive banking details to submit a wire payment. 

How can I get a formal invitation letter for my visa application?

During the registration process, you will be asked if you would like RSA Conference to supply a letter to assist you with your VISA.  If you select ‘yes’, and you have paid in full for your registration, RSA Conference will email you a formal invitation letter for your VISA application in PDF format. Please allow 2 - 5 business days for the letter to be emailed to you.  Note:  VISA invitations are only issued for Full Conference attendees.

What is the tax ID number? How do I get a W-9 form?

The tax ID number for the Conference is 27-1492791. You can obtain a W-9 form by sending an e-mail to rsaconferencehelp@rsaconference.com.

Are meals included in the cost of registration?

Full Conference registrants receive continental breakfast, am/pm breaks, and food served at the Welcome Reception on Monday evening and at the Codebreakers Bash on Thursday evening. There are concession stands within Moscone and a number of outlets within walking distance.

What is the Briefing Center?

The briefing centers are located in both North and South Expos and are open to all registrants. Exhibitor and Sponsor presentations are held in the Briefing Center and are structured much like Track sessions.

What special dietary requirements are accommodated with the meals at the event?  How do I submit an ADA request?

We suggest that you leave a comment in the ADA/Special Meal Requirement sections of the web form when submitting your registration.  The RSA Conference event team will accommodate your request as quickly and best as possible.

What is the Conference cancellation policy?

Access the RSAC17 Terms and Conditions page to review all conference policies.

Is there an age requirement for the event?

Attendees must be 18 years of age to attend RSA Conference, and all related events including the Welcome Reception and the Codebreakers Bash.  Requests for any exception to this term must be made in writing to RSA Conference Organizer.

What is the Conference attire?

Casual to Business dress is appropriate for most Conference events. 

Can a list of event registrants be provided?

As a rule and to respect the privacy of all RSA Conference registrants we do not divulge or share registration information. Prior to and once on-site there will be many ways in which to network with other registrants who come from around the world and represent all facets of industry.

I have questions about housing, who can I contact?

Contact OnPeak at 1 (866) 772 4410 - U.S. Toll-free or +1 (312) 527 7300, between 8:00 AM - 5:00 PM (CST).  A list of hotels will be available on our website soon.

How do I become a part of the RSAC LoyaltyPlus USA Program?

To qualify as a RSAC LoyaltyPlus USA member you must be registered as a Full Conference registrant and have previously attended at least five (5) RSA Conferences in total.  (Qualifying conferences include US, Japan, and Europe.).  See our LoyaltyPlus page for program details.

This document was retrieved from https://www.rsaconference.com/events/us17/register/faqs on Sat, 24 Sep 2016 18:36:26 -0400.
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