Principal Professional Services Engineer, IXIABob DuCharme is a Principal Professional Services Engineer with Ixia. DuCharme has responsibilities for training and professional services for all security related activities for customers of Ixia. Prior to working at Ixia, he was employed by Cisco Systems from June 1998-July 2011. He had multiple positions while at Cisco including training, security services and working with higher education. He trained all of Cisco’s security products for thousands of customers and partners. He also worked for the United States Federal Courts at their technical support center in San Antonio TX. He retired from the United States Air Force after serving for 17 years in various roles.