Cybersecurity SLAs: Managing Requirements at Arm’s Length

  • Friday, March 1, 2013 | 10:20 AM – 11:20 AM | Room: Room 133

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The growth of outsourced or hosted services such as cloud computing has created new challenges in managing cyber security requirements. This call to action, drawing on the presenters’ research with hundreds of organizations, will explore the need for effective “cyber security SLAs.” The discussion will propose benefits of a cyber SLA, and how they might be established and effectively managed.


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