Director, Operational Risk, Direct EnergyKaren Kemp is a member of the Information Services organization, and she is responsible for Operational Risk within Direct Energy across North America including all aspects of Business Continuity Management and Information Security. Kemp is a member of the IS Leadership team. She has over 25 years of risk, technical and logistical experience in private industry and the military. She is a member of numerous associations and is certified by The Business Continuity Institute, Disaster Recovery Institute International and Information Systems Audit and Control Association (CISA, CRISC). She holds the external appointments of Secretary of the BCI Canadian Chapter, Alternate Leader, GTA Forum and Certification Commissioner at Large for Disaster Recovery Institute Canada.